Client Satisfaction Survey

Lomond & Argyll Advocacy Service are keen to find out what we have done well and how we can improve our service to our clients.

We have surveys available for our:

Core Services:

If you have used our Core Services; for those that have a learning disability, or are over 65 or use mental health services, and wish to give feedback, please visit our Core Services survey page:

Core Services Survey page

Recovery Advocacy Service:

If you have used our Recovery Advocacy Project and wish to give feedback, please visit our RAP survey page:

RAP survey page

Rights Based Advocacy Project:

If you have used our Rights Based Advocacy Project in West Dunbartonshire, please visit our RBA survey page

Rights Based Advocacy Survey

 

Thank you for taking the time to complete these forms, your views are important to us to ensure that we continue to provide an excellent service to our clients.

 

If you would like a paper copy of any of these questionnaires, please contact us at the above address, or email admin.argyll@laas.org.uk or call 01546 606056

 

Scottish Independent Advocacy Alliance:

Due to the Covid-19 pandemic, the SIAA developed a questionnaire that you can complete if you used our services during the pandemic period. You will need to download before completing then email to admin.argyll@laas.org.uk.

Download Satisfaction Survey (Pandemic version)

This is slightly different to our own LAAS questionnaire and will give us an insight to how we have performed during the pandemic.