Satisfaction Survey Recovery Advocacy Project

If you have accessed our Advocates from our Recovery Advocacy Project and wish to leave feedback please complete the satisfaction form below and click submit.

Alternatively you can scroll to the end of the page to find different ways of completing the survey.

Recovery Advocacy Project Satisfaction Survey 2023

Were you satisfied with our Service? We want to make sure that the Service is as good as it can be. We would like to know what you think, and we will try to learn from this and to make any necessary improvements. Information given will be treated as confidential and any comments that you may wish to make will remain anonymous. Thank you for taking time to help us with your feedback.

How did you hear about the Advocacy Service? Please tick all that are relevant

• Leaflet
• Poster
• Social Worker
• GPs
• We Are With You
• ABAT
• Family
• Friend
• Newspaper
• Recovery Group
• Other Group
• Other

Did your advocate explain their job to you?

• Always
• Sometimes
• Never

Did your advocate support you to feel safe and secure to discuss your recovery?

• Always
• Sometimes
• Never

Was your advocate easy to talk to?

• Always
• Sometimes
• Never

Did your advocate help you to get the information that you needed?

• Always
• Sometimes
• Never

Did your advocate help you to feel confident?

• Always
• Sometimes
• Never

Did your advocate ensure that you were involved in all decisions?

• Always
• Sometimes
• Never

Did your advocate promote Rights, Respect and Recovery in the way they supported you?

• Always
• Sometimes
• Never

How did you connect with your advocate?

• Face to Face
• Phone
• Email
• Video Call

Were you happy with the results of working with your advocate?

• Yes
• Partly
• No

Which age range do you fit into?

• 16-24
• 25-40
• 41-65
• over 65

Please let us know where you used the Advocacy Service *

• Bute
• Cowal
• Helensburgh & Lomond
• Kintyre & Islands

If you would like to leave a comment please do so below

Submit

Our survey can also be completed by:

• by printing and posting it direct to us at:

LAAS
Comraich Centre
Blarbuie Road
Lochgilphead
Argyll
PA31 8LD

Download Satisfaction Survey RAP

If you would prefer to be sent a paper copy please

email admin.argyll@laas.org.uk or call 01546 606056.

Thank you for taking the time to complete these forms, your views are important to us to ensure that we continue to provide an excellent service to our clients.